Planning appeal decision
Pavement Outside 32-34 High Street, Thornton Heath, London, CR7 8LE
Planning appeal 3285398 at Pavement Outside 32-34 High Street, Thornton Heath, London, CR7 8LE (London Borough of Croydon) was allowed on 23 January 2023 by Inspector Whelan P, by written representations. The main issue, as the Inspector framed it: the effect of the proposed development on the character and appearance of the area, including the surrounding townscape and public realm.
1no. new BT street hub, incorporating 75" LCD advert screens plus the removal of associated BT kiosk(s). Appeal ‘B’ Ref: APP/L5240/H/21/3285399 Outside 32-34 High Street, Croydon CR7 8LE
- Authority
- London Borough of Croydon
- Appeal type
- minor · Planning Appeal
- Procedure
- Written Representations
- Development
- advertisement · Other minor developments
- Inspector
- Whelan P
- Postcode
- CR7 8LE
Main issues, as the Inspector framed them
- the effect of the proposed development on the character and appearance of the area, including the surrounding townscape and public realm
- the effect of the proposed development on pedestrian movement
- the effect of the proposed development on highway and crime safety
What decided it
The replacement of a neglected, fly-postered phone box with a purpose-designed street hub of more neutral appearance would improve the visual and townscape qualities of this busy commercial street without materially harming pedestrian movement, highway safety, or crime safety.
What the Inspector cited
- Development plan policies
- London Plan 2021 policy D3London Plan 2021 policy D8London Plan 2021 policy T4Croydon Local Plan 2018 policy SP4Croydon Local Plan 2018 policy DM29
- National Planning Policy Framework
- Paragraph 92
How the Inspector dealt with each one is set out in the app, in order: the development plan, national policy, housing land supply, other considerations and the planning balance, beside the letter.
See how each was appliedThe decision letter
Town Planner Pro holds this letter. The Appeals plan opens it and every other letter we hold, all of them searchable, with the main issues and what decided each case picked out. We do not show letters on the free site because they carry people’s names and addresses.
With an account
What an account adds to this decision


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The authority’s record since 2016 · every decision in 2023
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- Dismissed26 October 202660131107 Quadrant Road, Thornton Heath, Croydon, CR7 7DB
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- Dismissed22 October 202660096413 The Spinney, Off Warren Road, Purley, CR8 1AB
The main issues, what decided it, the planning balance and the policies and judgments listed as cited are read from the published letter by Town Planner Pro and are our summary, not the Inspector’s words; the letter itself is the record. Contains public sector information licensed under the Open Government Licence v3.0. Research, not advice.
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