Planning appeal decision
Shell, London Road, Hook, RG27 9DZ
Planning appeal 3273660 at Shell, London Road, Hook, RG27 9DZ (Hart District Council) was dismissed on 21 September 2021 by Inspector Webb B, by written representations. The main issue, as the Inspector framed it: the effects of the development on the character and appearance of the area.
construction of sales building, reconfiguration of forecourt layout and car parking, bin store, vent stack, air water bay and alterations to canopy (following demolition of existing sales building)
- Authority
- Hart District Council
- Appeal type
- minor · Planning Appeal
- Procedure
- Written Representations
- Development
- retail · Minor retail and services
- Inspector
- Webb B
- Postcode
- RG27 9DZ
Main issues, as the Inspector framed them
- the effects of the development on the character and appearance of the area
- the living conditions of the occupants of Wellworth House in relation to outlook and noise and disturbance, and of Apex in relation to outlook
What decided it
The unacceptable effect on the character and appearance of the area caused by the poor quality design of the proposed service building, which would conflict with development plan policies requiring high quality design that positively contributes to local character.
The social and economic benefits of expanded retail facilities and local employment do not outweigh the harm caused by poor design quality, as both objectives could be achieved through a better-designed building.
What the Inspector cited
- Development plan policies
- Policy NBE9 of the Hart Local Plan (Strategy and Sites) 2032saved Policy GEN1 of the Hart District Local Plan (Replacement) 1996-2006Policy HK2 of the Hook Neighbourhood Plan 2018-2032
How the Inspector dealt with each one is set out in the app, in order: the development plan, national policy, housing land supply, other considerations and the planning balance, beside the letter.
See how each was appliedThe decision letter
Town Planner Pro holds this letter. The Appeals plan opens it and every other letter we hold, all of them searchable, with the main issues and what decided each case picked out. We do not show letters on the free site because they carry people’s names and addresses.
With an account
What an account adds to this decision


More decisions in Hart
The authority’s record since 2016 · every decision in 2021
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- Allowed27 January 20263372608Grey House Mount Pleasant, Hartley Wintney, Hook, RG27 8PW
- Allowed8 January 20263365471Warbrook House Reading Road, Eversley, Hook, RG27 0PL
- Allowed17 November 20253367474Gold Scaffolding, Murrell Green, London Road, Hartley, Wintney, Hook, RG27 8HZ
- Allowed19 August 20253363555General, Geffreys House, London Road, Hook, Hampshire, RG27 9EF
The main issues, what decided it, the planning balance and the policies and judgments listed as cited are read from the published letter by Town Planner Pro and are our summary, not the Inspector’s words; the letter itself is the record. Contains public sector information licensed under the Open Government Licence v3.0. Research, not advice.
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