Planning appeal decision
Pavement Outside Marks & Spencer, 114-120 North End, Croydon, CR9 1SH
Planning appeal 3284993 at Pavement Outside Marks & Spencer, 114-120 North End, Croydon, CR9 1SH (London Borough of Croydon) was allowed on 3 May 2023 by Inspector Whelan P, by written representations. The main issue, as the Inspector framed it: the effect of the proposed development on the character and appearance of the Central Croydon Conservation Area and the protected view of the Town Hall clock tower.
1no. new BT street hub, incorporating 75" LCD advert screens plus the removal of associated BT kiosk(s). Appeal ‘B’ Ref: APP/L5240/H/21/3284994 Pavement o/s Marks and Spencer, 114-120 North End, Croydon CR9 1SH
- Authority
- London Borough of Croydon
- Appeal type
- minor · Planning Appeal
- Procedure
- Written Representations
- Development
- advertisement · Other minor developments
- Inspector
- Whelan P
- Postcode
- CR9 1SH
Main issues, as the Inspector framed them
- the effect of the proposed development on the character and appearance of the Central Croydon Conservation Area and the protected view of the Town Hall clock tower
- pedestrian movement
- crime safety
What decided it
The acceptance of a siting condition to position the street hub centrally between the two benches resolved the pedestrian movement objection, allowing the appeal to proceed on the basis that the replacement of the phone boxes with a more refined design would improve the character and appearance of the Conservation Area.
What the Inspector cited
- Development plan policies
- London Plan 2021 HC1London Plan 2021 D3London Plan 2021 D8Croydon Local Plan 2018 DM18Croydon Local Plan 2018 SP4
- National Planning Policy Framework
- Paragraph 92
How the Inspector dealt with each one is set out in the app, in order: the development plan, national policy, housing land supply, other considerations and the planning balance, beside the letter.
See how each was appliedThe decision letter
Town Planner Pro holds this letter. The Appeals plan opens it and every other letter we hold, all of them searchable, with the main issues and what decided each case picked out. We do not show letters on the free site because they carry people’s names and addresses.
With an account
What an account adds to this decision


More decisions in London Borough of Croydon
The authority’s record since 2016 · every decision in 2023
- Dismissed4 August 20266009479Pavement O/S, 956 Brighton Road, Croydon, London, CR8 2LP
- Dismissed4 August 20266009476Pavement O/S, 956 Brighton Road, Croydon, London, CR8 2LP
- Dismissed20 July 20266006187Land West Of Unit 1 - 2, Gateway Business Park, Pipers Road, Coulsdon, CR5 2AR
- Dismissed10 June 20266005281Pavement O/S 121 Brighton Road, Coulsdon, CR5 2NG
- Dismissed15 May 20266005659Pavement O/S Groomed Barbers 33 Limpsfield Road, South Croydon, CR2 9LA
The main issues, what decided it, the planning balance and the policies and judgments listed as cited are read from the published letter by Town Planner Pro and are our summary, not the Inspector’s words; the letter itself is the record. Contains public sector information licensed under the Open Government Licence v3.0. Research, not advice.
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