Planning appeal decision
Pavement Outside Primark, 5-9 North End , Croydon, London, CR0 1TY
Planning appeal 3286985 at Pavement Outside Primark, 5-9 North End , Croydon, London, CR0 1TY (London Borough of Croydon) was allowed on 3 May 2023 by Inspector Whelan P, by written representations. The main issue, as the Inspector framed it: the effect of the proposed development on the character and appearance of the area including the setting of the Central Croydon Conservation Area.
1no. new BT street hub, incorporating 75" LCD advert screens plus the removal of associated BT kiosk(s). Appeal ‘B’ Ref: APP/L5240/H/21/3286987 Pavement outside Primark, 5-9 North End, Croydon CR9 1SX
- Authority
- London Borough of Croydon
- Appeal type
- minor · Planning Appeal
- Procedure
- Written Representations
- Development
- advertisement · Other minor developments
- Inspector
- Whelan P
- Postcode
- CR9 1SX
Main issues, as the Inspector framed them
- the effect of the proposed development on the character and appearance of the area including the setting of the Central Croydon Conservation Area
- the effect on the protected view of the Town Hall clock tower
- the effect on the setting of the grade 1 listed building whose statutory address is the Hospital of the Holy Trinity (Whitgift Hospital) North End
- pedestrian movement
- crime safety
What decided it
The replacement of existing phone boxes with a more visually refined street hub that would improve rather than harm the character and appearance of the conservation area setting, combined with effective management conditions to address crime safety concerns.
What the Inspector cited
- Development plan policies
- London Plan 2021 policy HC1London Plan 2021 policy D3London Plan 2021 policy D8Croydon Local Plan 2018 policy DM18Croydon Local Plan 2018 policy SP4
- National Planning Policy Framework
- Paragraph 92
How the Inspector dealt with each one is set out in the app, in order: the development plan, national policy, housing land supply, other considerations and the planning balance, beside the letter.
See how each was appliedThe decision letter
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With an account
What an account adds to this decision


More decisions in London Borough of Croydon
The authority’s record since 2016 · every decision in 2023
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- Dismissed20 July 20266006187Land West Of Unit 1 - 2, Gateway Business Park, Pipers Road, Coulsdon, CR5 2AR
- Dismissed10 June 20266005281Pavement O/S 121 Brighton Road, Coulsdon, CR5 2NG
- Dismissed15 May 20266005659Pavement O/S Groomed Barbers 33 Limpsfield Road, South Croydon, CR2 9LA
The main issues, what decided it, the planning balance and the policies and judgments listed as cited are read from the published letter by Town Planner Pro and are our summary, not the Inspector’s words; the letter itself is the record. Contains public sector information licensed under the Open Government Licence v3.0. Research, not advice.
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