Planning appeal decision
Footpath Outside The Heart Centre, 54 Hepworth Way, Walton-on Thames, KT12 1GH
Planning appeal 6009738 at Footpath Outside The Heart Centre, 54 Hepworth Way, Walton-on Thames, KT12 1GH (Elmbridge Borough Council) was dismissed on 23 September 2026, by written representations. The main issue, as the Inspector framed it: Appeal A: the effect of the proposed Hub on the character and appearance of the area.
Installation of 1No. BT Street Hub Unit and associated advertisement panels on either side of the unit
- Authority
- Elmbridge Borough Council
- Appeal type
- Planning
- Procedure
- Written
- Development
- utilities-energy
- Postcode
- KT12 1GH
Main issues, as the Inspector framed them
- Appeal A: the effect of the proposed Hub on the character and appearance of the area
- Appeal B: the effect of the proposed advertisement on the visual amenity of the area
What decided it
The bulky and visually prominent nature of the proposal in a sensitive location with strong building lines and open views would cause substantial harm to character and appearance that outweighs the benefits of improved public service infrastructure.
The benefits of improved public service infrastructure and connectivity were given substantial weight, but were substantially outweighed by the adverse effects on the character and appearance of the area and visual amenity, assessed against NPPF policies S4 and DP3.
What the Inspector cited
- Development plan policies
- Policy CS17 of the Elmbridge Core Strategy July 2011Policy DM2 of the Elmbridge Local Plan Development Management Plan April 2015Policy DM15 of the Elmbridge Local Plan Development Management Plan April 2015Policy CS9 of the Elmbridge Core Strategy July 2011
How the Inspector dealt with each one is set out in the app, in order: the development plan, national policy, housing land supply, other considerations and the planning balance, beside the letter.
See how each was appliedThe decision letter
Town Planner Pro holds this letter. The Appeals plan opens it and every other letter we hold, all of them searchable, with the main issues and what decided each case picked out. We do not show letters on the free site because they carry people’s names and addresses.
With an account
What an account adds to this decision


More decisions in Elmbridge Borough Council
The authority’s record since 2016 · every decision in 2026
- Dismissed23 September 20266009551Footpath Outside The Heart Centre, 54 Hepworth Way, Walton-on Thames, KT12 1GH
- Dismissed9 March 20263356517Silvermere Golf Club, Redhill Road, Cobham, Surrey, KT11 1EF
- Dismissed31 March 20253347937Pavement O/S , 15-19 High Street , Walton-on-Thames , KT12 1DG
- Dismissed17 March 20253347947Pavement Opposite Coppa Club 17 Between Streets , Cobham, KT11 1AA
- Dismissed28 October 2026601339623 Avondale Avenue, Esher, KT10 0DB
The main issues, what decided it, the planning balance and the policies and judgments listed as cited are read from the published letter by Town Planner Pro and are our summary, not the Inspector’s words; the letter itself is the record. Contains public sector information licensed under the Open Government Licence v3.0. Research, not advice.
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