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Planning appeal decision

Dismissed25 September 20266012328

HOU-14 Pavement O/S Metro Bank, 137 Chiswick High Road, Chiswick, W4 2ED

Planning appeal 6012328 at HOU-14 Pavement O/S Metro Bank, 137 Chiswick High Road, Chiswick, W4 2ED (London Borough of Hounslow) was dismissed on 25 September 2026, by written representations. The main issue, as the Inspector framed it: the effect of the proposal on the amenity of the area, with particular regard to whether it would preserve or enhance the character or appearance of the conservation area.

installation of 1no. new BT Street Hub, incorporating 2no. digital 75" LCD advert screens, and associated BT Phone Kiosk removal

Authority
London Borough of Hounslow
Appeal type
Planning
Procedure
Written
Development
telecoms
Postcode
W4 2ED

Main issues, as the Inspector framed them

  • the effect of the proposal on the amenity of the area, with particular regard to whether it would preserve or enhance the character or appearance of the conservation area
  • the effect of the proposal on public safety

What decided it

The substantial weight given to conservation of the heritage asset and the low-level harm to the significance of the conservation area, combined with harm to public safety through obstruction of pedestrian movement, outweighed the public benefits of digital connectivity and telecommunications provision.

The benefits of the proposal, including digital connectivity, 5G coverage, charging facilities and emergency services access, were substantially outweighed by the low-level harm to the significance of the heritage asset and the harm to public safety through obstruction of pedestrian movement in a sensitive location within the conservation area.

What the Inspector cited

Development plan policies
Policy CC1Policy CC2Policy CC4Policy CC5Policy EC2Policy HC1Policy D8Policy T2

How the Inspector dealt with each one is set out in the app, in order: the development plan, national policy, housing land supply, other considerations and the planning balance, beside the letter.

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The decision letter

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More decisions in London Borough of Hounslow

The authority’s record since 2016 · every decision in 2026

  1. Allowed5 October 20266013183
    Pavement O/S 286 Bath Road, Hounslow, TW4 7DN
  2. Allowed5 October 20266013181
    Pavement O/S 286 Bath Road, Hounslow, TW4 7DN
  3. Dismissed25 September 20266012330
    HOU-14 Pavement O/S Metro Bank, 137 Chiswick High Road, Chiswick, W4 2ED
  4. Dismissed4 October 20243331497
    Wellmeadow Road Allotments, Wellmeadow Road, Boston Manor, London, W7 2AP
  5. Dismissed20 November 20233319490
    Southall Lane Street Works, Southall Lane, Manchester, UB2 5NA

The main issues, what decided it, the planning balance and the policies and judgments listed as cited are read from the published letter by Town Planner Pro and are our summary, not the Inspector’s words; the letter itself is the record. Contains public sector information licensed under the Open Government Licence v3.0. Research, not advice.

In the app this decision sits on the map beside every appeal around it, with its letter to read and the main issues, policies and judgments cited picked out.